On-Line Policies

Privacy

BUDGET HOME CENTER knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting BUDGET HOME CENTER, you are accepting the practices described in this Privacy Notice.

What Personal Information About Customers Does BUDGET HOME CENTER Gather?

Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, however, some information is necessary to processing your order. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

Does BUDGET HOME CENTER Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others.

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

We reveal only the last digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card processor.

Order Processing

Orders are typically filled and shipped within 48 hours of receipt. Due to stock shortages, some items may be back ordered and ship at a later date. BUDGET HOME SUPPLY reserves the right to ship partial orders or hold an order for complete shipment at our sole discretion. Prior to back ordering an item or partial shipping an order BUDGET HOME SUPPLY will notify you via e-mail.

Order Cancellation

BUDGET HOME SUPPLY'S web site does not offer on-line order cancellation.  Please contact us at 303-678-8800 within 24 hours of placing your order. 

Shipping Fees

Shipping fees calculated on our web site are approximate based on information provided by UPS. We cannot confirm the shipping fees until your order enters the shipping process. Despite our best efforts, a small number of orders have incorrect shipping fees. Rest assured, however, that we verify these fees as part of our shipping procedures.

If an order's correct shipping fee is lower than the calculated fee, we charge the lower amount and ship you the order.

If an order's correct shipping fee is higher than the calculated fee, we will contact you for instructions before shipping .

Back ordered items shipped separately will be shipped based on the original requested ship method and charged a separate shipping fee. We will contact you for instructions before shipping or cancel your back order.

The shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Appliance Delivery Policy

Call and ask about our appliance delivery and installation options.

Order Cancellation

To cancel an order, please contact our store at 303-678-8800 within 24 business hours of placing your order.  We must be notified within 24 hours. 

Order Status

To check on the status of your order, please contact our store at 303-678-8800 during normal business hours.

Returns

Within 90 days of receipt of your shipment, 30 days for lumber, you may return any item for a full refund minus the shipping costs; Items are not returnable if they are in un-sellable condition, or are missing parts.

Disclaimer of Warranties

Customers should contact the manufacturer directly for warranty issues.